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Arrival and DepartureVaild until: October 10th, 2021
Date of state: December 10th, 2020

On arrival-day your rooms will be ready for you at 4 p.m.
Check-Out until 9 a.m. - Much extended stays will be charged with the current daily rate.

Cancellation

1. Cancellation by the guest
  • We only accept cancellations by email or through the booking system used!
  • No cancellation fees up to 2 weeks before the start of the vacation,
  • up to 1 week before the day of arrival 30 % of the total arrangement price,
  • in the last week before the arrival date 70 % of the total arrangement price,
  • No-Shows will be charged completely with 100 %.
2. Cancellation by the host
  • Your reservation can also be cancelled by us up to 2 weeks before arrival-day.
  • This regulation is invalidated with the premature payment of a deposit!

All other facts not written here will be handled with the Autrian Hotel Association Terms.

Better safe than sorry

We recommend taking out travel insurance! - Cancellation fees can thus be covered in many ways, e.g. also in the case of a Covid-19 infection.
We will be happy to advise you!

Guarantee - Pre-payment

Bookings are considered guaranteed after payment of a deposit of 30% of the booking amount

  • by bank transfer free of charge to our account at Raiffeisenbank Mayrhofen (IBAN: AT663627400000305870, BIC: RZTIAT22274), received at least 15 days before the booked arrival date,
  • by credit card (card number, expiry date, verification code, card-holder), direct debit by mutual agreement,
  • via PayPal to .

Payment

Please pay your bill during your stay, but latest the evening before departure-day.
We recommend paying with cash of Maestro/V-Pay. For sure we accept VISA and Mastercard too.

Other important information

We reserve the right to charge costs for theft, acts of vandalism, damage to hotel facilities, soiling (e.g. smoking in the room, animal hair in carpets) etc. separately, and also retrospectively, according to the usual hourly or daily rates due to unsaleability.

In particular, our holiday apartments are only handed over against a deposit of EUR 300.00 in cash, a usage agreement must also be signed; return of the deposit only in compliance with all guidelines.